Support

Apr 15 2012

Apple Releases Flashback Removal Tool For Users Without Java

Apple has released the same Flashback Trojan Removal Tool that is found in the Java update for OS X 2012-003 as a standalone tool.  The new standalone version of the tool is for those users without Java installed.

You can download the Flashback malware Removal Tool from the Software Update feature under the Apple menu or from the Apple support website at:

http://support.apple.com/kb/DL1517

By admin • Anti-virus, Apple Computing, Apple Inc., Java, Malware, OS X, Programming, Software, Support, Updates • 0 • Tags: , , , , ,

Feb 1 2012

Apple Releases Mac OS X 10.7.3 Update

Apple Inc, has released the long awaited Mac OS X 10.7.3 Update.  The seventh developers seed was released last week with 11D50.  That particular seed was figured to be fairly close to release of the product and today, Apple fulfilled that assumption with the release of the formal update.

This update , while addressing a number of Microsoft related items including Windows file sharing and MS Word printing issues, the update also focuses on the networking aspects of the operating system.  It also adds a number of new supported languages as well as adding support for RAW image support.

This update is a 730mb download and will take a few minutes depending on the speed of your connection.  On our 100mb connection, it took about 2.5 minutes.

Also included in the Mac OS X 10.7.3 update is the latest version of Safari, version 5.1.3.  Other fixes included in Mac OS X 10.7.3 include:

  • Add Catalan, Croatian, Greek, Hebrew, Romanian, Slovak, Thai, and Ukrainian language support
  • Address issues when using smart cards to log into OS X
  • Address compatibility issues with Microsoft Windows file sharing
  • Address an issue printing Microsoft Word documents that use markup
  • Address a graphics performance issue after sleep on some earlier iMacs that use ATI graphics
  • Resolve a Wi-Fi connection issue when waking from sleep
  • Address an issue that may prevent Safari from opening before joining a wireless network
  • Fix a potential issue authenticating to an SMB DFS share
  • Include RAW image compatibility for additional digital cameras

Items fixed in the Directory Services:

  • Improve binding to read-only Active Directory Domain Controllers
  • Improve binding and login speed for Active Directory users in a domain whose name ends in “.local”
  • Improve reliability of Dynamic DNS (DDNS) updates by Active Directory clients
  • Allow login with an Active Directory username that contains a space
  • Improve compatibility with Active Directory schemas that have been extended with the “apple-user-homeDirectory” and “apple-user-homeurl” attributes
  • Fix home directory Dock item for Active Directory users with mobile accounts
  • Allow NIS users with MD5-hashed passwords to log in

Once you have downloaded the update and installed it, you should see the following when you select the About item of the Apple menu.  The entire installation takes about 10 minutes and thus far has been fairly painless.

For more information about this update check out this page: http://support.apple.com/kb/HT5048

To download the update, go to the Software Update item in the Apple menu on your Mac OS X based system.

By admin • Apple Computing, Apple Inc., Mac OS X Lion, OS X, Software, Support, Updates • 0 • Tags: , , ,

Jan 24 2012

iTunes U Now Has Support Website

Apple has finally created a support website for the iTunes U.  Introduced along with Apple’s Education Initiative last week in New York City, iTunes U is intended to give students of all ages materials which are downloadable to their iPads as well as instructurs the tools with which to reach the student easily and interactively.

Lack of a real support structure has been hindering usage of the facility so far, however Apple eliminated that issue yesterday.   You can check out the website at:

http://www.apple.com/support/itunes-u/

Included in the site are instructions for using the facility, a course manager primarily for instructors, and a Public Site Manager for those institutions that are providing their content to the public or to their own students.

By admin • Apple Computing, Apple Inc., Education, iPad, iPhone, iTunes, Itunes U, Support • 0 • Tags: , , , , ,